Careers at AgileOne

Client Services Professional

Location: Kraków, Poland

Apply Refer a Friend

6280

AgileOne designs and develops global workforce and procurement solutions for Fortune 1000

companies. Our focused and consultative approach provides solutions that streamline business processes and deliver efficiencies to human resources, procurement, and suppliers. Whether our customers are looking for programs to manage their flexible or direct hire workforce, or integrating technologies to capture and manage suppliers across an organization, we customize solutions that deliver cost savings, risk mitigation, vendor management, employment alternatives, and industry best practices.

 

As our organization grows, we develop our Client Services Professional and are looking for an additional team member to support our Irish pharmaceutical client.

 

 

Working hours: Monday–Friday, 10:00–18:00 CET (aligned with Irish business hours)

 

 

Your responsibilities:

  • Act as liaison between Client and staffing partners on requirement issues while maintaining the integrity of our Service Level Requirements
  • Ensure job requisitions have adequate candidates and filled in a timely fashion
  • Screen candidate resumes as needed, for skills match and quality, and short list submissions for manager’s review
  • Follow up on new contingent worker on-boarding requirements and coordinate with suppliers and client managers as needed
  • Take the initiative to meet with hiring managers to assess job openings and share important details with approved suppliers to help them succeed
  • Manage weekly timecard approval process and act as point of contact for administrative systems tasks between Client, staffing partners, and Corporate IT Team
  • Collaborate with account reconciliation analyst and corporate billing to ensure the timely delivery of invoicing, by completing all tasks involved in the invoice process by the approved deadlines
  • Coordinate and compile the collection of supplier data and information sheets for supplier set up in the system
  • Set up new client users, embedded workers, job titles, and other system data elements as needed
  • Ensure project documentation is updated and archived weekly and can be retrieved for audit, review, and legal purposes

 

Our requirements:

  • Minimum 3+ years of related experience within the staffing industry, i.e. recruiting, coordinator, supplier management, customer services or other client relationship management
  • Fluent English
  • Excellent written and verbal communication skills
  • Experienced at working in a team work environment while possessing the ability to work independently
  • Ability to analyze, and interpret general business periodicals, or governmental regulations
  • Ability to write reports, business correspondence, and procedural manuals
  • Ability to present information effectively to groups of managers, clients, customers

 

What we offer:

  • A collaborative, international work environment with a global leader in MSP/VMS services
  • Competitive salary and benefits package
  • Mental wellbeing program, LuxMed medical coverage, life insurance, Multisport card, and Nectar points
  • Pension scheme and employee referral awards

Other Job Compensation: This position has no additional compensation.

Certifications/Licenses:

Polish Zloty

Computer/System Skills Requirements:

Benefits:

.

Grade: Global

Pay Min:

Pay Mid:

Pay Max:

Additional EEO:

Additional EEO 2:

Additional EEO 3:

Hours: Normal daytime business hours Monday through Friday

Time Zone: Europe/Warsaw

Day 1: Monday

Day 2: Tuesday

Day 3: Wednesday

Day 4: Thursday

Day 5: Friday

Joining our global team

Joining our global team, you’ll become a member of the business community’s global partner for forward-thinking talent and resource-management solutions. The ActOne Group is the largest privately held, woman and minority-owned workforce management company in the United States, operates in over 30 countries, and services over 17,000 clients.

A career with The ActOne Group means you’re a part of something bigger. Your resume will be shared with the entire ActOne Group family, giving you exposure to opportunities in staffing, workforce solutions, and business services through brands like AppleOne, AgileOne, and more! We want to ensure you have every opportunity to be the best you can be in the position where you fit best.

Featured Awards

ActOne Group:

  • 2021 Silver Award Ecovadis Sustainable Corporation level
  • 2020 Bronze Award Ecovadis Sustainable Corporation level
  • 2020 Supplier of the Year – National Minority Supplier Development Council Inc. (NMSDC)

AgileOne:

  • 2022 Corporate Services Supplier of the Year – Molson Coors
  • 2021 Best Recruitment Process Outsourcing Business – The Global Recruiter
  • 2021 Supplier Diversity Award Winner – ADM

Corporate Partners:

  • National Minority Supplier Development Council (NMSDC)
  • Women’s Business Enterprise National Council (WBENC)
  • National LGBT Chamber of Commerce (NGLCC)

.....