Careers at AgileOne

OVERVIEW OF THE ROLE:
The GBS SOW Procurement Specialist provides procurement services within AgileOne’s Client Procurement Department. They work with business requestors and suppliers to fulfill the activities within client Procurement organization, related to the day-to-day operations of their SOWs. This position will maintain an organized process for the sourcing, identifying and on/offboarding of external services (RFx management), in addition to the up keep of system integrity and accuracy of our specific programme technology. They will also suggest process improvements to drive timely and effective procurement services.
The GBS SOW Procurement Specialist will play a crucial role the Source-to-Pay (S2P) SOWs for a leading Fortune 1000 client. This role focuses on maintaining operational excellence in procurement systems, contract management, demand intake, and ensuring compliance. The GBS SOW Procurement Specialist will work within the Clients Procurement Department, performing daily procurement operations and reporting directly to the Procurement Manager or Procurement Lead. The role emphasizes the use and management of SOWs within Clients procurement technologies to ensure data accuracy, complete contracts and contractually required documents, and possibly monitor payment schedules, milestones, deliverables, and timelines across the S2P process.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work along side client’s Procurement Professionals in executing daily SOW buying tasks and procurement activities.
• Collaborate with the Procurement team to ensure smooth demand intake processes, including the creation of SOWs, required forms and documents.
• Manage and maintain data accuracy within the Clients systems
• Ensure that all supplier information, contracts, and purchase orders are up to date and compliant with internal and client requirements.
• Assist in troubleshooting system issues and work closely with the technology team to resolve any SOW supplier related problems.
• Managing contract documentation, ensuring that all necessary agreements and terms are correctly uploaded into the system.
• Ensure that all contracts and procurement activities comply with client policies, legal requirements, and ethical sourcing standards.
• Perform compliance checks to verify supplier adherence to SLAs, performance metrics, and other contractual obligations.
• Monitor key project milestones, deliverables, and timelines to ensure that suppliers meet agreed-upon deadlines and objectives.
• Work with the Procurement team to ensure that payment schedules align with contract terms, milestones, and deliverables.
• Track and report on the status of outstanding milestones and deliverables, raising issues to the Procurement Manager as necessary.
• Support the Procurement Manager in generating reports on procurement performance, including metrics related to payment accuracy, milestones, and supplier compliance.
• Act as a point of contact for internal stakeholders, including Procurement Professionals and the broader procurement team, to support their needs in managing sourcing activities.
• Coordinate with Finance, Legal, and IT teams to ensure that procurement activities align with corporate policies and client goals.
• Resolution of any procurement system-related inquiries from both internal stakeholders and suppliers.
• Support continuous improvement initiatives to enhance operational efficiency within the Source-to-Pay process.
• Assist in documenting and updating procurement workflows, guidelines, and best practices to improve overall procurement performance and compliance.
• Monitor adherence to compliance protocols across all procurement processes, identifying and escalating any potential risks or non-compliance issues.
• Track and monitor payment processes to ensure timely and accurate payments to suppliers, according to contract terms and milestones.
• Support the resolution of any payment-related discrepancies or issues by coordinating with accounts payable, suppliers, and procurement team members.
• Monitor the progress of procurement requests through their lifecycle, ensuring that all payment

JOB EXPERIENCE REQUIREMENTS:

• Five plus years of professional related experience
• Proven experience within Procurement managing suppliers, maintaining SOWs
• Proven experience of operational and tactical buying and procurement.
• Experience of SAP Ariba, Coupa or similar ERP systems for procurement,
• Well rounded business acumen
• Excellent written and verbal English communication skills
• Ability to analyze, and interpret general business periodicals, or governmental regulations
• Ability to pull/downloading reports, write business correspondence, and procedural manuals
• Ability to present information effectively to the client, groups of managers and/or suppliers

EDUCATION REQUIREMENT:
Bachelor’s degree (B. A.) (or equivalent) or equivalent combination of education, experience and training.

LANGUAGE/COMMUNICATION SKILLS (written & verbal):

• Must be fluent in English
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to present information effectively and respond to questions from groups of managers, Suppliers, and customers
• Ability to communicate with multi-level client contacts and all internal contacts in a clear and professional manner

COMPUTER/SYSTEM SKILLS REQUIREMENTS:

• Proven knowledge of computers including Windows environments, email, and the internet.
• Proficiency with MS Office applications including Excel, Word, PowerPoint, Outlook, Project and Visio.
• Proficiency with SAP SRM, Ariba, Coupa, or similar ERP systems.
• Ability to quickly learn proprietary technology. ERP/VMS experience will be a plus.